PAIA Manual
Prepared in terms of Section 51 of the Promotion of Access to Information Act 2 of 2000
1. Introduction
This manual is prepared in accordance with the Promotion of Access to Information Act (PAIA) and outlines the procedure to request access to records held by Wandile Madolo Attorneys.
2. Contact Details
Information Officer: Wandile Madolo Inc. Attorneys at Law
Office 6 Darlington Road Berea, East London, 5201
Email: info@w-madolo.co.za
Phone: +27 68 243 3099
3. Records Available Without Request
Certain records may be available without formal request, including:
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Website information
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Firm contact details
4. Records Available Upon Request
Records may include:
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Client files (subject to privilege and confidentiality)
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Financial and accounting records
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Employment records (if applicable)
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Operational and administrative records
5. Request Procedure
A request must be made in writing using the prescribed Form 2 (available from the Information Regulator’s website).
The request must include:
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Requester’s details
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Description of the record requested
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Reason for access (if required)
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Preferred format of access
6. Fees
Applicable request fees may be charged as prescribed under PAIA regulations.
7. Refusal of Access
Access may be refused in terms of PAIA where:
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Disclosure would breach confidentiality
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The record is legally privileged
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The request is frivolous or unreasonable
8. Availability of Manual
This manual is available on the firm’s website and at the physical office upon request.
